Amsterdam 2017: Proceedings - Plenary

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Architecting the Digital Enterprise – Making Standards Work®

Amsterdam, The Netherlands, October 23-26, 2017

This event took place at the Renaissance Amsterdam Hotel.

Each day of the event included a mix of plenary presentations and a set of parallel tracks examining specific areas in depth.

The presentations can be accessed from the links below under separate daily headings:

The presentations are freely available only to members of The Open Group and event attendees.

Click here for the event Agenda where you will find synopses of the presentations.

For details of future Open Group events, please refer to

If you are interested in presenting at future Open Group events, then please submit a Presentation Proposal.

Monday October 23


  • Welcome Address
    Steve Nunn, CEO, The Open Group
  • Digital Transformation at Schiphol Group  [PDF]  [Video]
    Aaldert Hofman, Lead Enterprise Architect, Schiphol Group
  • All Together Now: A Holistic Approach to Navigating Digital Transformation  [PDF]  [Video]
    Shekhar Kulkarni, Chief Digital Architect, Huawei Technologies Co.
  • Enterprise Architecture Digital Readiness Framework and Study Results  [PDF]  [Video]
    Klaus Niemann, CEO, act! Consulting GmbH
  • The NEW Service Management Approach for the Digital Age
    Moderator: Andrea Kis, Consulting Manager, North Europe – UK, ISG
    Panelists: Rob Akershoek, IT4IT Architect, Logicalis/Shell Information Technology International BV, The Netherlands; and
    Suzanne Galletly, Chief Examiner of the IFDC, IFDC


EA and Business Transformation

Open Platform 3.0™

EA and Business Transformation Case Studies

Tuesday October 24


  • Welcome and Discussion
    Steve Nunn, President & CEO, The Open Group
  • A Practical Approach to Connect Business, Applications, and Technology with ArchiMate®  [PDF]  [Video]
    Lourens Riemens, Enterprise Architect, Netherlands Tax & Customs Administration; and
    Wim Scholtes, Programmamanager Overzicht en inzicht IV-landschap, Netherlands Customs & Tax Administration
  • Destination Digital  [PDF]  [Video]
    Michael Fitzgerald, Vice President & Global Leader, Digital Strategy and Transformation, DXC Technology Consulting
  • Industry Transformation: How Telecom Transitioned to an Open Architecture  [PDF]  [Video]
    Rose Schooler, Vice President, General Manager Global Internet of Things Sales, Intel Corporation/IOT Sales & Marketing Group
  • The Architecture of Abundance  [PDF]  [Video]
    David Lounsbury, Chief Technical Officer & Vice President, Services, The Open Group


The TOGAF® 9 Standard

  • How to Sell EA and TOGAF® to the Business CxOs
    Rolf Knoll, Head of Competence Area EAM, NovaTec Consulting GmbH
  • Case Study: The Service Design of Green Transportation from Strategy Planning to Realization
    Rich Lee, Senior Strategy & Technical Consultant, IBM Taiwan

Open Process Automation™ – Session 1

Architecture Methods and Techniques

Open Process Automation™ – Session 2

Wednesday October 25


IT Management Professionals Day

  • Welcome Address and Overview
    Linda Kavanagh, IT4IT Forum Director, The Open Group; and
    Rob Akershoek, IT4IT Architect, Logicalis/Shell Information Technology International BV, The Netherlands
  • Crafting a Better IT Operating Model for the Digital Enterprise  [PDF]  [Video]
    Andrew Campbell, Director, Ashridge Executive Education
  • Building a Future Proofed IT Operating Model  [PDF]  [Video]
    David Favelle, CEO & Lead Consultant, Valueflow
  • Integrating IT Management with Enterprise Architecture  [PDF]  [Video]
    S. Upendra Rao, General Manager – IT Strategy, Architecture, & Planning, State Bank of India
  • Oracle's Transformation to the Digital Enterprise using IT4IT™  [PDF]  [Video]
    Chris Jennewine, Senior Director, Service Availability Management, Oracle
  • Using the IT4IT™ Standard for IT Transformation  [Video]
    Rob Akershoek, IT4IT Architect, Logicalis/Shell Information Technology International BV, The Netherlands
  • ABN AMRO and IT4IT – A Journey to Automation  [PDF]  [Video]
    Ben Noordzij, Enterprise Architect, ABN AMRO
  • IT4IT™ and Everything as a Service  [PDF]  [Video]
    Juha Kujala, Delivery Manager, Sofigate
  • Lean Discussion

The ArchiMate® Standard