| BI
|
Business Intelligence
|
| CaaS
|
Communication as a Service
|
| CAGR
|
Compound Annual Growth Rate
|
| CapEx
|
Capital Expenditures
|
| CBUC
|
Cloud Business Use-Cases (a project of The Open Group Cloud Computing Work Group)
|
| COTS
|
Commercial Off-The-Shelf
|
| CRM
|
Customer Relationship Management
|
| CSP
|
Communications Service Provider
|
| ERP
|
Enterprise Resource Planning
|
| IaaS
|
Infrastructure as a Service
|
| ITSM
|
IT Service Management
|
| JIT
|
Just-In-Time
|
| LE
|
Large Enterprise
|
| OpEx
|
Operational Expenditures
|
| PaaS
|
Platform as a Service
|
| RPO
|
Recovery Point Objective
|
| RTO
|
Recovery Time Objective
|
| SaaS
|
Software as a Service
|
| SI
|
System Integrator
|
| SLA
|
Service-Level Agreement
|
| SLO
|
Service-Level Objective
|
| SMB
|
Small-Medium Business
|
| SME
|
Small-Medium Enterprise
|
| SOHO
|
Small Office Home Office
|
| StaaS
|
Storage as a Service
|
| UAT
|
User Acceptance Testing
|
| UC
|
Unified Communications
|
| VoiP
|
Voice over IP
|