July/August 1999
Featuring EMA'99 and
The Great Debate
Table of Contents
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Table of Contents |
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Front Lines By Kerry C. Stackpole, CAE, EMA President & CEO |
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View from Washington |
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Conversational IVR: The Future of Speech-Enabled,
Telephony-Based, Directory Search and Auto Attendant Technology By Mark Bannon, Phonetic Systems, Inc. |
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EMA’99—The Great Debate By Sven James, CompuSven, Inc. |
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New!! EMA Member Showcase |
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The Metadirectory—A Directory for the Real
World By Steve Tillery, Fischer International Systems Corporation |
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Directory-Based Integrated Security
Management—an EC Imperative By Jerry Matczak, Control Data Systems, Inc. |
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Global Directory: Paradise Postponed? By Steve Kille, MessagingDirect |
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About the Authors |
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Publishing Information (Masthead) |
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