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  CUSTOMERS - SCHOOLS INTEROPERABILITY FRAMEWORK    
 
          Schools Interoperability Framework Case Study

The SIF specification is an industry-supported technical blueprint for K-12 software that enables diverse applications to interact and share data efficiently, reliably, and securely regardless of the platform hosting the applications. In 2001, after attempting on their own to develop a compliance program, SIF enlisted the help of The Open Group.

The Open Group performed a two-phase project. The first phase involved working with members of SIF to understand their objectives and needs, then to define the policies and procedures that form the foundation of a compliance program, as well as to specify the technical requirements. The Open Group produced two documents: A set of policies and procedures, and an exposition of technical requirements. The Compliance Policy document outlines the conceptual framework for the compliance program and business assumptions, as well as the procedural requirements that the SIF team expected to put in place. The Technical Requirements document identifies the steps and "gain for work" associated with the different thresholds of testing.

The second phase is construction of the actual program, based on the policies and procedures produced in the first phase. The Open Group worked with SIF to define the requirements that conforming products must meet and the legal agreements used in the program, as well as the administrative documents and tools. The program will utilize a web-based certification system that automates the certification process for a company that wants to certify a product. During the operational stage, The Open Group is operating the program as the official Certification Authority.

The Open Group utilized an on-line document review system as a means to achieve consensus on the various documents produced during the development process. This system allows reviewers to provide comments within the context of a document, and all comments are visible to all reviewers, enabling an open exchange of ideas. At the end of a review period, a resolution action is taken for each comment submitted. The Open Group has used this process successfully in many different areas to drive consensus and closure on issues requiring agreement and approval from diverse constituents.

   
       
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