Event Timetable

Opening

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Stuart Macgregor, CEO, The Open Group South Africa

Through his personal achievements, Stuart Macgregor has gained the reputation of an Enterprise Architecture and IT Governance specialist, both in South Africa and internationally.

Stuart participated in the development of the Microsoft Enterprise Computing Roadmap in Seattle. He was then invited by John Zachman to Scottsdale Arizona to present a paper on using the Zachman framework to implement ERP systems. In addition, Stuart was selected as a member of both the SAP AG Global Customer Council for Knowledge Management, and of the panel that developed COBIT 3rd Edition Management Guidelines. He has also assisted a global Life Sciences manufacturer to define their IT Governance framework, a major financial institution to define their global, regional and local IT organizational designs and strategy. He was also selected as a core member of the team that developed the South African Breweries (SABMiller) plc global IT strategy.

Stuart, as the lead researcher, assisted the IT Governance Institute map CobiT 4.0 to TOGAF® This mapping document was published by ISACA and The Open Group. More recently, he participated in the COBIT 5 development workshop held in London during May 2010.

An Introduction to The Open Group and Recent Uses of Open Standards to Deliver Business Value Through EA  

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Chris Forde, General Manager, The Open Group - Asia Pacific & China

This presentation includes various global case studies that demonstrate how business value is delivered through enterprise architecture. It will focus on the use of open standards such as TOGAF, and will provide a view across industry sectors giving insight into some current, international industry trends. In addition, the key lessons from each case study will be shared.

Chris Forde is based in Shanghai China, as General Manager, The Open Group - Asia Pacific & China, and is responsible for business functions in the region. Chris is an enterprise architect and has held various leadership roles in business architecture, application development, information management and technology operations throughout his career.

Prior to joining The Open Group, Chris worked at American Express as Vice President for Strategy and Architecture for their Customer Servicing Capability. He has deep expertise in enterprise architecture and, as Chair of the Architecture Forum, he was instrumental in driving the successful development and launch of TOGAF™ 9 from 2007 to 2009.

Vitality International - Enabling Global Delivery  

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Neil Adamson, Development Manager, Discovery Health

Vitality is operational in 5 countries across the world and, in accordance with the recent AIA partnership  announcement, will be rolled out into a number of new countries in the Asia Pacific region. Since the Vitality product originated as a benefit within Discovery’s health insurance  offering, and given the rapid nature of the global expansion and the partnership models, there is a requirement to re-architect the systems environment to enable repeatability and reusability of assets across regions. This presentation will focus on the work the Vitality International team are doing to enable reusability while still allowing the various regions to operate in a way that is best suited to their markets.

Neil Adamson has over 20 years of experience in the IT industry - largely in the Financial Services Sector. He studied information Technology at RAU (now UJ) and started his career at Liberty. While at Liberty, Neil held a variety of different roles including Head of Group Architecture and Research.  During this time he also became TOGAF certified. Neil then joined IBM where he qualified as a an IBM Certified Enterprise Architecture. There he worked as a client Architect for IBM’s FSS clients and led the FSS Industry Solutions initiative. In 2011, Neil joined Discovery and was involved in the migration of the Standard Life medical book from Edinburgh to a Pruhealth data centre. He now works in the Vitality International team where he is responsible for enabling repeatability and  reusability of assets across the various international Vitality instances.

 

Richer Insights Without More Effort

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Graham McLeod, Founder/Chief Architect, Inspired

Business and Enterprise Architects use a wide variety of models and representations to perform analysis and engage business leaders. Often these do not provide new insights which are derivable from the underlying data. This talk introduces a new technique - polymetric modelling, which vastly improves the value of models without increasing the effort. Rich examples are included.

Graham McLeod is a strong academic and business leader. He has been active in the IT industry as a developer, project manager, consultant, general manager and strategic adviser for over 30 years. He taught at UCT for over 12 years. Graham has developed leading EA methods, frameworks and practice since 1989, is a thought leader in business architecture and a sought after international and keynote speaker. He has advised over 70 major organizations in SA, UK, USA, Germany, Middle East and Africa.

Information Architecture Positioning in a Modern EA Practice

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Shannon Naidoo, Business, Information and Data Architecture Manager, Eskom

Enterprise Architecture is fast becoming a primary contributor to a company's broader technology strategy. Centralising EA gives it unique opportunities to participate in corporate strategy development, non-IT technology roadmaps and advisory services. It also allows for a more differentiated practice that gives rise to new focus areas like Information Architecture. Navigating these opportunities will provide for a more cohesive organisation-wide response to large external challenges as well as assist in transforming the organisation within. However, centralising EA generates new internal challenges in the development of a new EA practice. Building these new mini practices alongside broad organisational change gives us insight into the resilience required of EA practitioners and their value in this process.

Shannon Naidoo is an Enterprise Architecture (EA) practitioner with 13 years experience in establishing, running and transforming EA teams within the utility sector. Currently he is Business, Information & Data Architecture Manager at Eskom, and has also worked as Chief Integration Architect and EA manager there for several years. Shannon serves on the Global Advisory Council of the Smart Energy Reference Architecture (SERA) group.

Implementation of GWEA : Case Study of KZN Provincial Government

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Irshad Abdulla, Senior Specialist: Architecture, SITA

This presentation is a case study of a South African provincial government department. It focusses on how the Government-Wide-Enterprise Architecture (GWEA) framework was applied to develop a strategic architecture. The case study includes a look at the business, data, application and technology architectures, as well as the opportunities, solutions and migration plan. Also highlighted in the presentation are some of the tools and techniques used, and the key lessons learnt.

Irshad Abdulla is a Senior Specialist: Architecture in SITA. He is responsible for EA and IT Strategy Planning in the KZN Province, and has lead a number of EA and IT Strategy projects in the province using the GWEA Framework. In addition, Irshad has experience with developing and implementing IT Governance frameworks, IT Security planning and implementation, Business Continuity Planning, and Disaster Recovery Planning. He has a strong systems background, and has previously worked for Eskom and Accenture. Irshad holds a BSc degree in Computer Science and Information Systems (summa cum laude), a BSc Hons degree in IS (summa cum laude) and is currently busy with a Master degree in IS. His research focus is on implementing e-Gov in Provincial Government. Irshad is TOGAF 9 certified.

 

3 Quick Routes to Business Benefit RT @EMMM @HealthcareStandards   //tinyurl.com/nzms9bp

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Sarina Viljoen, Senior Consultant, Real IRM Solutions

This presentation will focus on the benefits that are being achieved in healthcare and mining with the use of standard industry models. The speaker will share experiences from two ongoing projects in these industries and provide a glimpse at the value and the learning.

Sarina Viljoen is a business and IT professional; consulting, advising and training on Enterprise Architecture and methods. She holds the position of Forum Director to The Open Group Exploration, Mining, Metals and Minerals forum (EMMM) which focuses on delivering a standard reference model set for the Exploration and Mining sector. She is also currently active in establishing standards in the Healthcare industry in Norway. In addition, Sarina has experience in various other industries including: Telecommunications, Transport, Research, Defense, Software development and Consulting. She is TOGAF 9 certified and holds an MSc (Management of Technology and Innovation) from the Da Vinci Institute for Technology Management.

Enterprise Security Architecture for Cyber Security

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Maganathin Veeraragaloo, Solutions Architect - Security, T-Systems

Cyber Security is one of the major challenges facing organisations within all industries. This presentation will examine the integration of an Enterprise Architecture approach with an Enterprise Security Architecture approach (TOGAF and SABSA) and propose a generic framework. The objectives of integrating these approaches include; the creation of an overall architectural view of the organisation, the mitigation of security risks (Cyber Security) using Enterprise Security Architecture, and the maintenance of a secure business environment.

Maganathin Veeraragaloo is a proactive, analytical and conscientious Enterprise Security Architect with over seventeen years IT experience in the Education, Insurance, Banking, Telecommunications and FMCG industries. He overcomes challenges through a tenacious and systematic approach - drawing on wide-ranging technical expertise and standardised methodologies and frameworks such as TOGAF and SABSA. Maganathin is TOGAF 8 certified and holds a BSc Honours degree in Computer Science from the University of KwaZulu Natal.

TM Forum Frameworx as an Enabler for Communication and Prioritization in Telkom SA

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Santa Scheepers, Senior Manager, Enterprise Architecture, Telkom SA

• Supporting new technologies, products and services as well as elevated levels of automation, bundling and self-service
• Using Frameworx (especially eTOM) together with formalized IT planning tools to make sense of seemingly diverse demands
• Align these tools with your IT transformation programs to facilitate meaningful prioritization by business in business terms

Santa Scheepers holds B.Sc. Honours degrees in both Computer Science and Botany. She has been with Telkom for 14 years in various IT roles. Currently she is a senior specialist in Enterprise Architecture leading the application architecture team, and also responsible for internal IT tools.

Creating the Corporate Future By Design   

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Dr Roy Marcus, Chairman, Da Vinci Institute

In the “Design Thinking” approach, it is assumed that the organisation is a multi-purpose system, and that the thinking, designing and planning process should take into account the objectives of all stakeholders, including customers, providers, suppliers, employees, management, business partners, competitors, the containing whole, and society in general. The planning process must accommodate these diverse objectives and offer an approach to resolving the conflicts that are inevitable in a multi-purpose system.

The “Design Thinking” concept is based on the creation of an environment, which is conducive to a highly interactive planning process, which uses as its point of departure that all existing strategies are no longer valid.  As such it is an open playing field in which the participants are encouraged to view the challenge from a system as distinct from an analytical approach.  The Systems approach encourages the identification of the key stakeholders whose influence on the final strategy must be seen as being critical to the ultimate success of implementation.

The significance of the concept is the ability for all members of a team to actively participate in designing a new model.  The model thus designed is co-owned, innovative, implementable and responsive to changing contexts.

The Da Vinci “Design Thinking” approach is founded on the recognition that most organisations have to navigate their way through growing complexities and are faced with what is now recognised as a plethora of “wicked problems”.  The bottom line is that you cannot solve wicked problems – you can only dissolve such problems. Dissolution can only be achieved through re-designing the system. Re-design can only be achieved through an understanding of SOCIAL SYSTEMS.

Roy Marcus graduated with a BSc in Mechanical Engineering from the University of the Witwatersrand, Johannesburg in 1972.  In 1974 and 1978 he was awarded the degrees of MSc and PhD for research work conducted in the field of pipeline transportation of solids.  In 2004 he was awarded the degree Doctor Technologiae honoris causa from the Technikon Witwatersrand.

In 1980 he was appointed the Transvaal Industries Professor of Mechanical Engineering and shortly thereafter was appointed the Head of the School of Mechanical Engineering.  In 1983 he was appointed the deputy dean of the faculty of engineering and in 1985 the dean of the faculty of Engineering.

During his stay at the University of the Witwatersrand he was responsible for the establishment of the Materials Handling Research Unit and the founding director of the first Science Park in South Africa at Frankenwald.

In 1986 Roy left the University to join Cargo Carriers where he was appointed to the post of managing director in 1987.  Since leaving Cargo Carriers, he has occupied senior executive positions in several local and international companies, in the fields of venture capital, property development, management consulting, manufacturing and mining.

From the inception of the new democracy till 2004, Roy played and active role in the development of the new government’s science and technology initiatives, acting as the ministerial advisor on science and technology and the chairman of the National Advisory Council on Innovation.

He currently holds the position of, chairperson of the Da Vinci Institute for Technology Management a private postgraduate school of business specialising in the management of technology, innovation and people, Chairman of the Council of the University of Johannesburg, Honorary Professor of Engineering at the University of Johannesburg, Founder and Chairperson of the Technology Top 100 Business Awards programme, and the chairperson of the South African Power Utility Research Advisory Board He is a Fellow of the South African Academy of Engineering, and a board member of the National Electronics Media Institute of South Africa..

His expertise base is in Systems Thinking and Design Thinking where he has collaborated with colleagues at the Ackoff Collaboratory, and the University of Pennsylvania.  Currently he is driving a number of strategic interventions for a number of private and public sector organizations in which he is applying Design Thinking to assist these organizations to re-position them to be better able to meet growing demands from stakeholders.

Bonfire Chats Between the HR Director and Enterprise Architect – the Emergence of a People Architecture  

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Dr Hanlie Smuts, GM, Customer Experience Integration & Enablement, MTN SA (Pty) Ltd.  

Whether large-scale system implementations, cultural changes, operating model optimisation or new business models are considered, the success of such an intervention is dependent on best option management decisions, swift execution, the buy-in from employees and users’ adoption of the new processes and procedures. Poor assessment, planning and execution gaps in such instances will impact the company bottom line negatively. Furthermore, line managers do not necessarily have the skill or the time to enable and facilitate such significant change in companies. So the question is: how does one ensure that a business model change, operating model change or the launch of a new revenue stream are assessed, designed and implemented successfully – without losing sight of the people in the equation and the optimal application of skill in the organisation?

In this presentation we will share some EA principles, organisational interpretation and functional area designs in order to facilitate and enable such organisational prerogatives. These principles will be illustrated with feedback from a case study conducted in MTN SA.

Hanlie Smuts joined MTN in 1994 at inception and has held various roles there including Head of MTN SP programme office (consisting of business analysis, project management, data analysis and training) and Head of Learning and Organisational Development in HR. Her current role is General Manager: Customer Experience Integration and Enablement. This role aims to place the customer at the centre of everything the company does so as to offer a uniquely differentiated customer experience across the entire customer-base by enabling optimized processes, systems and desired behaviours. Hanlie is actively involved in developing young leaders in the community and promotes leadership skills through seminars, coaching and mentoring. She has published several papers in the knowledge management field and a book chapter in Innovative Knowledge Management (Hershey, PA: IGI Global).

Closing

Chris Forde, General Manager, The Open Group - Asia Pacific & China

Based in Shanghai China, as GMAPAC, Chris is responsible for business functions in the region. Chris is an enterprise architect and has held various leadership roles in business architecture, application development, information management and technology operations throughout his career.

Prior to joining The Open Group, Chris worked at American Express as Vice President for Strategy and Architecture for their Customer Servicing Capability. Chris has deep expertise in enterprise architecture and, as Chair of the Architecture Forum, he was instrumental in driving the successful development and launch of TOGAF™ 9 from 20072009.