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The Quick Step Guide to Achieving Accreditation within The Open Group's IT Architect Certification Program

Copyright © 2002-2005 The Open Group

Issue 1.0, June 16 2005

This document is a guide to the steps for an organization wishing to achieve accreditation for their Candidate Certification Program within The Open Group's IT Architect Certification Program.

This document is not applicable to individuals seeking to become certified with The Open Group's IT Architect Certification Program. Such individuals should consult the other guides on the Certification web site.

Applying for accreditation requires you to submit some initial information via the web to the Certification Authority. Prior to applying for accreditation, you should become familiar with the accreditation program and ensure that all the applicable requirements are met. To accomplish this, you should review the Accreditation Policy, Certification Policy document, the Conformance Requirements, the agreements that are part of the program, and other related information such as the Certification Program Guide and FAQ. All information and documents related to the program are available on the Certification Authority web site.


3. Registration

3.1 Accessing the Web Certification System

The Certification Authority provides a web system through which an organization can apply for accreditation. This is a workflow system that will guide you through the necessary steps for completing the process. The entry point to the system is at https://www.opengroup.org/itac/cert/ (this is a secure server).

3.2 Submitting Initial Accreditation Information

Prerequisites

Prior to commencing a registration your organization should submit a number of agreements in hardcopy to The Open Group:

  1. You will need to submit a signed Accreditation Certification Program Agreement to signify acceptance of the terms and conditions of this program. Processing of your registration can not commence until this has been received and countersigned by The Open Group.
  2. You will need to submit a signed Accredited Certification Program Trademark License Agreement. The Trademark License Agreement states the terms and conditions for use of the Program Logo and Program name in relation to your Accredited Certification Program. A trademark license must be completed before the accreditation process is completed, and before your organization can be entered onto the Accreditation Register.

Please mail two copies of each agreement to Steve Nunn, The Open Group, Thames Tower, 37-45 Station Road, Reading, Berkshire, UK, RG1 1LX. The Open Group will countersign and return a copy to you. To expedite the signature process, in addition you can fax the signature pages of the agreement to +1 240 250 6102

To log into the web system you need a valid username and password on the Certification Authority's web server.

If you don't yet have an account, you may obtain one from the web system by selecting "New User" to create your username and password. It takes approximately thirty minutes for a new account to become activated.

Once you have your username, from the secure web site, select "Login".

3.3 Applying to become an Accredited Certification Program

In order to apply to become an accredited certification program you need to register information about your organization and its contacts (including the Certification Program Manager), and give payment details.

Please take the following steps to register your organization and its contacts:

  1. You will need a username and password on the The Open Group's web server for identification purposes. If you don't yet have an account, you may obtain one from the web site by selecting "New User" to create your username and password. Once you have received a confirmation email indicating that you are a registered user, you may return to the web system and proceed with the next step.
  2. Select "New Organization Account". Enter your organization or part of the name, which will then try and match that to organizations within the web system database.
  3. To register your organization, you need to provide information about your organization, including a web URL for the accredited program, and specify the name and contact information for the following contacts:
    • The Authorized Signatory who has authorized your organization's registration. The Authorized Signatory must be someone who is authorized to enter into legal commitments on behalf of the organization. This should be the same person who signed the Accreditation Certification Program Agreement.
    • The Certification Program Manager Contact who will be the primary contact for all accreditation-related issues.
    • An optional Alternate Contact, who will be the back-up for the Certification Program Manager Contact and also have access to the web system.
    • The Financial Contact, who will be the contact for any payment and/or invoicing issues.
    • An optional Marketing Contact, who will be the contact for any marketing-related issues.
    The Certification Program Manager Contact and the Alternate Contact, if specified, are the only users who will have the ability to enter the web system.
  4. You will be able to indicate whether you wish your accreditation to be held confidential.
  5. Accreditation fees are due at this stage. Payment may be either by credit card, or by purchase order, check, or wire transfer. We recommend that you send a purchase order with the hardcopy Accreditation Agreement. The Accreditation Agreement contains the applicable fee schedule for Accredited Certification Programs. Please note that if you use a payment method other than credit card, your registration cannot be processed until payment has been received by the Certification Authority. Please enter the requested payment information to complete the product registration.
  6. At this point the web system will place your registration on hold pending action by the Certification Authority .

3.4 Completing Registration

When the above steps are complete and the payment terms have been confirmed, the Certification Authority will respond to your designated Authorized Signatory with notification that your registration has been accepted. Your Certification Program Manager and Alternate contacts will receive confirmation by electronic mail from the web system that your company account has been activated. At this point, your Certification Program Manager and Alternate contacts will be able to progress to the next stage which is accessing the web certification system to complete the registration for accreditation.

The next set of screens will then prompt for you to upload the Accreditation Package documentation, which consists of a Conformance Statement, a Checklist and Supporting Documentation. Template documents are supplied on the web site that can be referenced to see the format of the documents to be completed within the web system.

You should then login to the certification system and select the Home logo. select "follow this link" under the Accredited Certification Program Route, or if you have previously created a registration select the "Home Page" link and then "Start a New Registration". You are then presented with a form. If you wish to send any notes to the Certification Authority about this registration you may do so on this form. Such notes are held confidential between you and the Certification Authority. You may also enter a URL for your ACP which would be presented on the Accreditation Register.

After you select the "Submit for Registration" button, you are then returned to your home page where the ACP Registration status is displayed, which includes status information on whether the document uploads have occurred. You should then select the Next link below the Registration ID field.

A form is then displayed for the User Submissions. You need to complete and submit a Conformance Statement and a Checklist. These are completed using an online document system, that allows you to produce the document. If you are unable to complete the documents in a single session, you are able to save any edits in the document within the system, and resume editing at a later date. Once you are satisfied you can select the Submit button to submit the document to the web certification system.

You may also optionally select to upload one or more supporting documents. These are recommended to be in html or pdf. You should provide a document reference with each upload. This reference should be referred to in the Checklist. You should select the button to declare that your document uploads are complete. If there are no supporting documents you should also declare the fact, in the same way.

Once the above steps are complete the onus is then passed back to the Certification Authority as noted in the next section.

3.5 Checking your Registration Status

The process to become an Accredited Certification Program takes place outside of the web system. Designated contacts can log in at any time to the system to check on status. Once payment details are confirmed, the status will become "Pending".

An initial review will occur to ensure the submission is complete and correct. If any errors or inconsistencies are found you will be notified and have to correct them prior to the audit. A telephone assessment will be scheduled, and following that a face to face assessment.

3.6 Completion of Accreditation

If for any reason the submission was not complete, you will  be notified within 10 business days so that any corrections can be made and resubmitted. Such a resubmission needs to be done within one month unless an extension has been granted by the Certification Authority.  The initial fee covers one set of corrective actions.

You will be informed of the outcome of the Audit by electronic mail. If successful, the details of your accreditation will then be put on the Accreditation Register, which is a public document, unless you have requested that it remains confidential. To keep the accreditation confidential, this option must be selected in the web system at the time your registration is submitted.

Once you have become accredited your web account will have some some additional features activated:

  • You will be able to alter the default visibility levels for Certified Architects that you register.
  • You will be able to batch upload Certification Records.
  • You will be able to download the IT Architect Program Accreditation logos.
  • You will be able to access a management backend that allows you to track progress on submitted candidates and billing status.
  • You will be able to renew your accreditation within the defined period prior to expiry of the accreditation period.

You should note that accreditation is valid for a defined period as stated in Section 8, Renewal of the Accreditation Policy. At the end of that period if you wish to remain accredited you need to renew.

3.7 Appeals Process

You may appeal decisions made by The Open Group Certification Authority as stated in Section 10, Appeals Process of the Accreditation Policy. Any request for appeal should be sent by electronic mail to itac-cert@opengroup.org . Receipt of such a request will be acknowledged within 6 working days by the Certification Authority and the appeals process invoked.

© The Open Group 2002-2005
Updated on 16 June 2005

   
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