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O symbol IT Specialist Program
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The Guide to Indirect Certification within the IT Specialist Certification Program

Copyright © 2002-2009 The Open Group

Issue 1.2, March 2009
(see changes)


1. Introduction

The intended audience for this document is the Certification Program Manager (referred to as the CPM) for an Accredited Certification Program (referred to as the ACP) who wants to register batches of IT Specialists for indirect certification within The Open Group IT Specialist Certification Program (referred to as ITSC or the Program).

Indirect Certification within this Program occurs using an online web system. This document provides an overview of the method for submitting batches of IT Specialists to The Open Group ITSC program who have been certified internally within your organization's program.

Batches of IT Specialist Certification Records are entered into the system by uploading a file containing one or more records. Attributes, such as each individual's default visibility on the register and how payment is to be made, are set on a per-batch basis. Once a batch has been uploaded, the CPM (and designated alternates) is able to track the certification status for each individual using the Organization's ACP Resource Center webpage.


2. The ACP Resource Center

Once your organization has been accredited, the ACP Resource Center is available to you for managing your accreditation and certification activities. The ACP Resource Center can be found by selecting the Home icon on your account page, which then displays Organization Detailes, including the ACP registration status. Scroll down to select the red-lettered link to the "Resource Center".

Example:

Accredited Certification Program account for ABC Software, Inc.

ACP registration status:

Click the first link to check the ACP details.
Click the "Resource Center" link to see the options available to you, once registered.
Click Next step to see what can be done with a registration.
Click any date to view or process the uploaded file.

ACP nameCID/
Status
Conformance StatementChecklistRegistration
ACP2 1.0
»Resource Center
770

Accepted
Uploaded 23-Nov-2005
Checked 24-Nov-2005
Uploaded 23-Nov-2005
Checked 24-Nov-2005
Sent 24-Nov-2005
Ack.
Signed 25-Nov-2005

The ACP Resource Center provides the links to manage your ACP account and indirect certified individuals. Here you will find link to the Billing Center predefined from your original application. You can also define additional billing centers.

Example:

ACP Resource Center

Your ACP registration CID 2072 is complete and has been accepted.

These are the resources available for you:

Resource for ACP
  • Download ACP logos [ZIP]
  • View the Audit Summary
  • Show Billing Centers
  • Create New Billing Center
  • Show status of Pre-Paid Discount Billing Groups
  • Purchase Pre-Paid Discount Billing Groups
  • ACP renewal
Individual Employees
  • View the Guide to Indirect Certification within the IT Specialist Certification Program
  • Indirect Certification - Batch Uploads - upload new batches and review progress
  • Search for individuals
  • Show individuals who have requested to leave the ACP
  • Show individuals who have requested to join the ACP
Certification Board Recommendation
  • Recommend candidates to the certification board pool within The Open Group IT Specialist Certification Program
  • View current certification boards within The Open Group IT Specialist Certification Program, and recommend candidates to the certification boards

3. The Batch Upload Facility

The Batch Upload facility is available within the ACP Resource Center.

Uploading a batch of IT Specialists for indirect certification is a two stage process.

  1. First, you upload a batch file to the web system. The batch file format is defined later in this document.
  2. Second, you process the batch file on the web system.

    There are selections you can make each time you process a batch.

    • You can select the default visibility level for the entries on the Directory of Certified IT Specialist. The default value is confidential (also see section 7 below).
    • You can select the billing option for the batch (see later).

The batch upload screen is as follows. Note it also provides information on recognized field codes for the client focus areas, technical focus areas and streams that should be used within batches.

Example:

Indirect Certification - Batch Uploads

There are no outstanding batches that need to be processed

There are no batches that have been processed

Upload a new batch?

Search indirect certification candidates?

Information on Recognized Field Values for Batch Uploads

Country names used in batch uploads must use values in this list

The client focus area, technical focus area and stream fields in the batch file must use the defined 2-digit code format.

Criteria for Batch Creation

You should create batches of IT Specialist according to the following criteria:

  • Default Visibility: All certification records must be set to set to the same initial visibility level for the Directory of Certified IT Specialist.
  • Billing Option: All certification records will be billed in the same way for this batch
If you want different visibility levels or billing options then the certification records should be in different batches.

You use your browser to upload a batch file into the system:

File Format

The batch upload file must be a flat file in which each line of text contains a single candidate record. The file may use Pipe, Comma or Tab delimiters, with NO embedded line breaks and NO header record.

If you are using Microsoft Excel, it will generate a CSV file (ending with .csv) with comma delimiter by selecting "Save as CSV".

Go here to view the batch upload file format.


Field Separator   Comma -> Tab -> Pipe ->


Once uploaded the file then appears in the summary:

Indirect Certification - Batch Uploads

These batches are yet to be processed

Batch IDUploadedFilenameStatusProcess ?Delete batchfile?
7810-Feb-2006770_1139569917__examplefile.txtUploadedYesYes

There are no batches that have been processed

You then select to process the batch, setting the default values:

Indirect Certification - Process Upload

Processing: 770_1139569917__examplefile.txt

This contains 1 records

Initial confidentiality
Fee Option
Individual payment by credit card
Monthly Invoicing to a specific billing center or business unit:
    
Allocating to a billing center's Pre-Paid Discount Billing Group:
    

Once you have processed the batch, you can scroll further down the screen to track progress of the individuals. Clicking on the links gives you further detail.

Status of Uploaded Batches

Individuals who are uploaded have an initial status of Accepted. On accessing the site and personally agreeing to the terms and conditions of the certification scheme they become Certified.

This table gives a breakdown of uploaded individuals and those who have completed certification.

Accepted candidates

AcceptedDate
42005(Q2)
12005(Q3)
62005(Q4)
32006(Q1)

Certified candidates

CertifiedDate
12005(Q2)
12006(Q1)


4. Billing Options

For each batch you can select the billing option as follows:

  • Individual payment by credit card: Each candidate will have to supply credit card details when they enter the certification system to accept the TMLA and become certified.
  • Monthly Invoicing to a specific billing center or business unit: This allows you to have an invoice sent to an existing billing center, or define a new billing center. When you define a billing center you are required to provide sufficient details for an invoice to be issued. This includes full contact information and a purchase order number. The default Billing Center contact is defined as the Finance Contact in your original application for accreditation.
  • Allocating to a billing center's Pre-Paid Discount Billing Group: This allows you to use pre-purchased Pre-Paid Discount Billing Group from a billing center. Each candidate in the batch will use one credit from the Pre-Paid Discount Billing Group.

In the ACP Resource Center, you can create Billing Centers, or purchase a Pre-Paid Discount Billing Groups.

Create a new Billing Center:

Items in RED are mandatory.

Billing Center Details

Billing Center Name
Company Name
Address 1
Address 2
City/Town
State/Province/County/Region
(For USA/Canada, select from here)

ZIP/ Postcode
(required for USA/Canada/UK)
Country

Contact Details

Title (Mr, Mrs, etc)
Gender Male Female
First Name
Middle Initials
Last Name
Email
Telephone
Mobile
Fax

A Brief Description (255 chars limit)

Renewals Policy


Purchase Pre-Paid Discount Billing Group:

To purchase a Pre-Paid Discount Billing Group, please specify a name for your reference, the billing center the Pre-Paid Discount Billing Group will associate with, and billing group you would like to purchase.

Your reference:

Select billing center:

Select billing group:




5. Batch File Format

The batch upload file must be a flat file in which each line of text contains a single candidate record. The file may use Pipe, Comma or Tab delimiters, with NO embedded line breaks and NO header record.

Field # Use Format Mandatory
1 Title (Mr./Mrs./Ms., etc.) char(16) Y
2 First name char(30) Y
3 Middle initials char(8)  
4 Last name char(30) Y
5 Job title char(70)  
6 Company name char(70) Y
7 Email address char(120) Y
8 Address - line #1 char(50) Y
9 Address - line #2 char(50)  
10 City/Town char(30) Y
11 State/Province char(30)  
12 ZIP code / Postal code char(30) Y
13 Country (for example USA, UK, etc. See the pull-down list in the Resource Center for all available values) char(35) Y
14 Telephone char(30) Y
15 Cell phone/Mobile char(30)  
16 Fax char(30)  
17 Employer address - line #1 char(50)  
18 Employer address - line #2 char(50)  
19 Employer City/Town char(30)  
20 Employer State/Province char(30)  
21 Employer ZIP code /Postal code char(30)  
22 Employer Country (for example USA, UK, etc. See the pull-down list in the Resource Center for all available values) char(35)  
23 URL of employer web site char(100)  
24 Date of Certification or Last Re-certification within the ACP date (dd-mm-yyyy) Y
25 Client Focus Area char(2) Y
26 Technical Focus Area char(2) Y
27 Stream char(2) Y
28 Certification Level (1 or 2) integer Y

Note

The batch file upload differs from the ITAC model in which an entire batch contains candidates at the same certification level, which is specified when the batch file is processed.

The values of Client Focus Area, Technical Focus Area, and Stream fields use a two-digit code format, which is available from the ACP Resource Center (and aligned with the codes used within the Conformance Requirements document).

Record (Download) Mr/Mrs|First name|Middle initials|Last name|Job title|Company name|Email address|Address - line#1|Address - line#2|City/Town|State/County|ZIP/Post code|Country|Telephone|Cellphone/Mobile|Fax|Employer address - line#1|Employer Address - line#2|Employer City/Town|Employer State/Country|Employer Zip/Post code|Employer Country|URL of employer web site|Date of Certification or Last Re-certification within the ACP|code for client focus area|code for technical focus area|code for stream|Certification Level

Example (Download)

Mr|Andrew|A|Nother|Director|Acme Co.|another@acme.com|Acme House|1 Acme Way|Acme Ville|Berkshire|RG9 1LY|UK|441234123456|07741234567|441234123456|Acme House|1 Acme Way|Acme Ville|Berkshire|RG9 1LY|UK|www.acme.com|01-12-2004|SU|DY|DP|2


6. Two-digit Code of Client Focus Area, Technical Focus Area and Stream

Client Focus AreasCode
ServicesTS
SalesSA
SupportSU
TrainingTR



Technical Focus AreasCode
Solution DevelopmentDT
Solution DeliveryDY

Solution Development StreamsCode
Business AnalysisBA
Application DevelopmentAD
Package Application ImplementationPA
Data IntegrationDI
Infrastructure DesignID
TestingTE
Business Information ManagementBI

Solution Delivery StreamsCode
Infrastructure and Application ManagementSM
Storage SystemsSS
Networking SystemsNS
ServerSV
Cross SystemsCS
Application Development ProductsDP
Application and Integration MiddlewareAI
Data ManagementDM
Content ManagementCM
Portal and CollaborationPC

7. The Search Facility

The search facility allows you to search on current and previously certified individuals and those still in the process of certification.

The search fields are as follows:

  • Batch ID:
    The identifier given by the web system to the batch uploaded.
  • Billing Center:
    Selects individuals associated with the selected billing center.
  • Pre-paid Discount Billing Group:
    Selects individuals associated with the selected pre-paid discount billing group.
  • Initial payment arrangements:
    Select from one of the values: Invoiced - individuals whose initial certification fee is to be invoiced as per the billing center arrangements, Pre-paid Discount Bulk Billed - individuals whose initial certification fee is covered by a pre-paid package, Credit card - individuals who are responsible for paying their initial certification fee by credit card, Credit card and paid - individuals who have completed payment of their initial certification fee by credit card, Any - selects individuals independent of payment arrangements
  • Last name:
    The individual's last name.
  • Status:
    This field can be set to Any, Accepted, Certified, or Terminated. Accepted is the status for an individual who has not yet accepted the terms of the trademark license agreement. Once an individual has paid the certification fee (if paying via credit card) and accepted the terms of the trademark license agreement they become Certified. Terminated is for an individual who was previously certified and has let the certification terminate, typically due to failure to pay annual program participation fee and/or complete re-certification process.
  • Certification Level:
    IT Specialist, Master IT Specialist, or Either.
  • Client Focus Areas:
    Selects individuals with the selected Client Focus Area(s).
  • Streams:
    Selects individuals with the selected Stream(s)

8. Visibility of Entries in the Directory of Certified IT Specialists

A certified individual has an optional Personal Confirmation Code (PCC) which may be personally set/updated and given out as required.

An individual may choose one of the following settings:

(a) All details visible in the Directory of Certified IT Specialists
(b) Contact details suppressed in the Directory of Certified IT Specialists
(c) Not visible in the Directory of Certified IT Specialists

An entry with setting (b) will only reveal the contact details if a valid PCC is given.

An entry with setting (c) can only be found by searching the register and giving a valid PCC.


9. Editorial changes

Issue Date Changes
1.1 March 28, 2008 The choice of Certification Level (1 or 2) has been moved from a process time option to a field within the batch data file, thus allowing a batch to have a mix of candidates at either level (if both are permitted by the ACP's scope).
1.2 March 16, 2009 Change to Batch File Format in Section 5 - field 11, State/Province, is no longer mandatory, but should be provided where applicable. Billing Options and Search facility descriptions updated to align with current system functionality.


   
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