TOGAF® Series Guide: Information Architecture: Customer Master Data Management (C-MDM)

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Reference
G21B

This document is part of the TOGAF Standard, 10th Edition.

This document addresses how to successfully implement Customer Master Data Management (C-MDM) in an organization to increase the value generated to its customers’ kernel customer data value.

Availability

This document describes an approach for implementing Customer Master Data Management (C-MDM) in an organization. The purpose of C-MDM is to increase the value of customer information shared across the organization. It includes people, process, organizations, and systems to manage customer master data as an asset.

More Information
Author(s) Prepared by Céline Lescop and Jean-Baptiste Piccirillo
US ISBN 1-947754-80-5
Published 25 Apr 2022
Pages 56
Type Guides
Subject TOGAF
Standards Information
Common Name TOGAF Guide: C-MDM
Status Adopted
Service Category Software Engineering Services
Service Architecture
Type The Open Group Guide
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