Enterprise Architecture and IT Service Management

ITSM Frameworks and Processes and their Relationship to EA Frameworks and Processes

This White Paper is written by Rajesh Radhakrishnan, Sr. Managing Consultant/Sr. IT Architect, IBM Global Technology Services. It addresses some of the commonalities and inter-relationships between Enterprise Architecture (EA) and IT Service Management (ITSM).

Bibliographic Details

White Papers

Catalog number W078
Apr 2008

32 pages.

Availability

Electronic Publication Only (hard copy not available)

See the PDF version on the web

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