Problem Reporting and Interpretations System
During the certification process or during the preparation phase, you
may encounter a problem that inhibits or will inhibit your
certification effort. You can file a Problem Report via this
web site to obtain resolution to the issue. The HTNG Certification Authority
is the sole interface that you need to deal with for such problem reporting.
The types of problems that this system can be used for include:
Errors or ambiguities in the specifications against which conformance is based, specifically, in the HTNG specifications, or the underlying
standards referenced by the HTNG specifications
Errors in the certification system, specifically related to the registration process, and agreements
The HTNG Problem Reporting and Interpretations System automates the process of reporting
problems in the specifications, and certification system
that form part of the HTNG compliance program.
You can access the system using the URLs on the left hand
navigation bar, or those below.
Problem Report Resolution (requires Login)
If you are a member of the Specification Authority (SA) and/or Certification
Authority (CA) responsible for reviewing
and providing a resolution to problem reports you may login using the links