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Problem Reporting and Interpretations System

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Problem Reporting and Interpretations System

During the certification process or during the preparation phase, you may encounter a problem that inhibits or will inhibit your certification effort. You can file a Problem Report via this web site to obtain resolution to the issue. The HTNG Certification Authority is the sole interface that you need to deal with for such problem reporting.

The types of problems that this system can be used for include:

  • Errors or ambiguities in the specifications against which conformance is based, specifically, in the HTNG specifications, or the underlying standards referenced by the HTNG specifications
  • Errors in the certification system, specifically related to the registration process, and agreements

The HTNG Problem Reporting and Interpretations System automates the process of reporting problems in the specifications, and certification system that form part of the HTNG compliance program.

You can access the system using the URLs on the left hand navigation bar, or those below.

Problem Report Resolution (requires Login)

If you are a member of the Specification Authority (SA) and/or Certification Authority (CA) responsible for reviewing and providing a resolution to problem reports you may login using the links below.


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