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O symbol TOGAF Certification
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Completing your TOGAF 9 certification

This section provides summary guidance for individuals who have passed the applicable examination and need to complete the final steps to become certified for TOGAF 9.

What are the next steps after completing the exam(s)?

Exam results are sent from Prometric to The Open Group. Upon receipt, they are processed and then The Open Group emails you with information on how to login to the web certification system at The Open Group to complete your certification.

How long does it take for The Open Group to contact me?

This can take up to 6 working days. The Open Group typically receives your exam result after 2 days from Prometric, and then needs to process the result. Please note that The Open Group offices are closed on the weekend.

What to do if you are not contacted by The Open Group?

Occassionally we are unable to contact you due to an incorrect email address when you registered for the exam. If after 6 working days you have not been contacted please email togaf-cert-admin(at)opengroup(dot)org.

Will The Open Group send me a hard copy of the certificate?

No. Due to the global nature of the program only pdf certificates are available and can be downloaded from an individuals resource center which is available once certification is complete.

I logged in to complete my certification but the system says it has no record of me taking an examination?

This occurs if you registered for the examination using a different email address to that registered for your Open Group Web ID. To resolve this, you need to link add your second address to your Web ID as follows.

You should edit your profile at https://www2.opengroup.org/ogsys/ and register the email address used for the examination. The direct page link is https://www2.opengroup.org/ogsys/protected/updateIndividual.html

The field you should edit to add the alternate address is: Additional Email Address:. Ensure you then "save" the update so it has taken effect (check that no errrors were output on the screen, if there are correct or complete any missing mandatory fields required for the update and select save). Then ensure you have logged out from the certification system at https://togaf9-cert.opengroup.org and then relogin. If all goes well the alternate address should now be linked and your exam should show up.

I logged into my Open Group account at www.opengroup.org and cannot find my certification. What do I need to do?

At this time certification information is available from the TOGAF 9 web certification system at https://togaf9-cert.opengroup.org . You can use the same ID and password as for the main Open Group web site.

I completed my certification but cannot find my name on the register?

By default, TOGAF 9 certifications are confidential so are not shown on the public register. You will be able to change this by updating your confidential status from within the resource centre from your account at https://togaf9-cert.opengroup.org

How often does TOGAF 9 Certification need to be renewed?

There is no renewal required once you have obtained certification in the TOGAF 9 Certification program.

Where do I login to manage my register entry and download the certificate and logos?

Once you have completed certification you can login at https://togaf9-cert.opengroup.org to manage the visibility of your register entry and also obtain the certificate and logos.

I took the Part 1 exam and want to take the Part 2, do I need to wait?

If you are taking the exams on the same day then you can proceed. If you are taking them separately then we request that you wait to receive confirmation of certification at Level 1 before proceeding to take the Part 2 exam.

I took the Combined Part 1 and Part 2 exam and failed a part. Do I get any certifications?

No. The TOGAF 9 Combined Part 1 and 2 only leads to Level 2 certification. It consists of two sections, with pass marks as per the TOGAF 9 Part 1 and 2 examinations described above. Each section must be passed in order to obtain an overall pass mark. If you fail a section then no certification is awarded, however you only need retake the Examination(s) corresponding to the failed section(s), so for example if you fail Part 2, you need only retake the OG0-092 exam. In all cases you will need to wait at least one month before you are allowed to retake an examination.

I failed the Part 1 section of the Combined Part 1 and Part 2 exam, but now have taken the Part 1 and passed - yet when I access the web certification system I only am qualified for TOGAF 9 Foundation. What do I need to do?

You should email togaf-cert-admin(at)opengroup(dot)org to request that your certification be promoted to Level 2. Please include your CID and email address(es) used for both examinations.

   
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