Interoperability testing snippet-9Dublin Core1.1The Open Group Interoperability Test Snippet 9The Open GroupThe Open Group Interoperabillity testingA supporting model for the ArchiMate Exchange File FormatThe Open GroupThe Open GroupNovember 2019The Open Group ArchiMate Exchange File Format V3.13.1-2019-11-15Copyright The Open Group. See Copyright notice for permissions.Customer CareDigital customer intimacy strategyIT ManagementBankFinanceReceive requestProcess requestCollect PremiumWeb front-endClaim submissionOnline insurance portfolio and claims managementClaimsVERSA-CLAIMQ-CLAIMApplication ComponentRuby Application ComponentPython Application ComponentC++ Application ComponentP-CONFIGBRIMSSIM-INSUREEnterprise Data WarehouseMarket StatisticsMarket AnalysisProduct AnalysisCandidate Business Rule SetCandidate Product ConfigurationBusiness Analytics SuiteArchiSurance Back Office SuiteInternet Web HostingApplication HostingContent RepositoryApplication ContainerApplication ServerInternet Web ServerArchiSurance general-purpose server clusterArchiSurance back-up server clusterSingle point of access for all insurance productsCustomer satisfactionFrequent customer complaints (copy)Integrated portfolio and claims managementLoss of customersProvide personal assistance to customerSystems should be customer facingProvide online portfolio and claims managementAdditional personnel cost should be limitedAnd junction for realizing digital intimacy strategyOr Junction (back office suite servers)6Default View