San Diego 2018: Proceedings - IT4IT Forum

IT4IT™ Forum

January 30 – February 1, 2018

Objective of Meeting

The IT4IT Forum held three days of member meetings and attended one afternoon of IT4IT track sessions. The objectives of the face-to-face member meetings were to advance the content coming from the Forum Work Groups in collaborative working sessions.

IT4IT Forum active Work Groups that met include Vertical Service Model, Governance, Risk, & Compliance, Interoperability & Tool Certification. The active Work Groups that did not host sessions were: Intelligence & Reporting, Business Value of IT4IT, and Strategy to Portfolio which expect to report out at the upcoming London event. There was no meeting of the Governance Work Groups such as Steering and Core.

The Forum also held a joint meeting with the Architecture and ArchiMate® Forums to advance the content coming from the Forums Harmonization Work Group (TOGAF-IT4IT-ArchiMate).

The Forum leaders hosted the quarterly State of the IT4IT Forum report, the annual Retrospective (2017) session, and the annual Strategic Plan (2018) session. The Adoption and Product Lifecycle Management Work Group members agreed to donate their designated time on Thursday to allow the continuation of the important IT4IT Forum 2018 Strategic Plan workshop, as these two Work Groups’ activities are dependent on the outcome.

Below is the agenda for the full four days of IT4IT-related track sessions and members-only Forum meetings and other Open Group event sessions that IT4IT Forum members and interested registrants were encouraged to attend:

The objectives of the individual Work Group meetings were as follows:

Harmonization Work Group:

• Make a brief progress report on the ArchiMate Model of IT4IT work stream, their model, and the Scenario-based White Paper
• Make a brief progress report on the TOGAF+IT4IT White Paper which completed the member comment phase of The Open Group White Paper review, and report out on the state of the deferred Change Requests (CRs) that this Work Group submitted into the TOGAF v9.1 Company Review last quarter

Vertical Service Model Management Work Group:

• Share an overview of the three White Papers planned for publication this year (IT4IT Service Model Management, Seamless Service Delivery, and Cloud Brokering) as well as highlight possible changes that this Work Group will submit for consideration into the next release of the IT4IT standard and take member feedback on this technical direction

Supporting Activities: Governance, Risk, & Compliance Work Group:

• Provide a progress report on content development to date towards publishing a new White Paper as well as highlight possible changes that this Work Group will submit for consideration into the next release of the IT4IT standard and take member feedback on this technical direction

Interoperability & Tool Certification:

• Provide a progress report on content development to date on an interoperability scenario grounded in an Incident Mgmt./SIAM example with the Detect to Correct (D2C) value stream, and vet with members both the use of this scenario as a template for others to complete the other Level 3 detail required in the standard to support a future tool certification program, and the specific content within the scenario

IT4IT Forum 2018 Strategy Plan Workshop:

• Share the results of the survey/interviews of active contributing members and The Open Group Governing Board on the priorities for improving the standard
• Establish updated IT4IT Forum Business Model, Principles, Objectives, How to Win statements
• Review the MindMap document showing the proposed build out of the IT4IT Body of Knowledge (guidance)
• Rank the proposed Epics that address gaps and opportunities of greatest import to the market and to active contributors of the Forum
• Depart the meeting with inputs or agreement on the recommended Epics that will drive the Roadmap and work group focal points for 2018

The presentations in the IT4IT™ in Practice track session are available from the Plenary report, and covered the following topics:

• Value Stream Mapping and IT4IT™: Keeping the Focus on Delivering Value to the Business
  Mike Osterling, President, Osterling Consulting Inc. (and author of Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation); and
  Mark Bodman, Senior Product Manager, ServiceNow
• If you want value – We need to talk first
  Erik van Busschbach, Distinguished Technologist, Global Chief Technologist Hybrid IT, Micro Focus Professional Services
• The Container Revolution
  Michael Rizzo, Principal Value Architect, BMC
• Three Ways of Using the IT4IT™ Standard
  Michael Fulton, Associate VP, IT Strategy & Innovation, Nationwide Mutual Assurance (and IT4IT Forum Elected Member Co-Chair); and
  Dan Warfield, Principal, CC&C Europe

Summary

The meetings were dynamic, disciplined, and productive. Several new members and first-time attendees were welcomed to the Forum and The Open Group. Detailed meeting minutes and presentations for each Work Group session will be available to IT4IT Forum Members only on The Open Group IT4IT Forum collaboration site (Plato). See Links below.

Outputs

All Work Groups took productive feedback from members, and advanced their content and concluded with clear “next steps” and actions for the upcoming quarter.

Next Steps

2018 Strategy and Planning process will move to the next steps of sending all members consent items for ranking the proposed Epics for 2018. Then those results will provide the direction needed to update the IT4IT Roadmap and re-align the existing Work Groups or start new Work Groups.

The Vertical Service Model Work Group plans to use the inputs from members at these meetings to edit and complete its three White Papers and update its appendix of proposed changes to the standard in readiness for entering the documents into The Open Group White Paper Review process.

The Supporting Activities: Governance, Risk, & Compliance Work Group plans to use the inputs from members at these meetings to update its White Paper and appendix of proposed change to the standard for further review by Work Group members. It will also follow the recommendation to stay connected to the new IT4IT Forum Strategy to Portfolio Work Group to harmonize related content between the two groups.

The Interoperability and Tool Certification Work Group will use the feedback provided by members at these meetings to complete the first scenario in the IT4IT Detect to Correct value stream as a template and find a way to attract other members or interested parties in completing scenarios for the other IT4IT value streams to advance the Level 3 content development that will later support a possible IT4IT Tool Certification Program.

The Open Group featured the Digital Practitioners Body of Knowledge in a special event on Wednesday and more IT4IT Forum members will now start attending the DP BoK Work Group bi-weekly meetings for Harmonization opportunities.

Members saw new opportunities to benefit from harmonizing elements of the IT4IT standard with The Open Group Open Process Automation and Open Platform 3.0 Bodies of Knowledge and meetings will be arranged to plan for opportunities at the London (Q2) and Houston (Q3) quarterly events.

Several IT4IT Forum Work Groups will host sessions at the London Open Group event April 16-19, 2018.

The Adoption Work Group and the IT4IT Forum Steering Committee are hosting the 2nd IT Management Professionals Day at The Open Group event in London on April 18, 2018.

Weekly virtual meetings for the Forum Work Groups will continue to advance the IT4IT Body of Knowledge and the production of additional guidance materials.

Links

• The Open Group IT4IT Forum home page (public)
• IT4IT track session presentations (public)
• IT4IT Forum Members' Meeting – Detailed Meeting Minutes & Presentations (members only)
• Calendar of weekly IT4IT Forum Member Work Group Meetings – Please join us! (members only)
• Next face-to-face IT4IT Forum Members Meeting – London event, April 16-19, 2018 (public sessions & members only sessions)