Developing a Business Architecture View

Stakeholder and Concerns      Modeling the View       Key Issues


Stakeholder and Concerns

This view should be developed for the users. It focuses on the functional aspects of the system from the perspective of the users of the system.

Addressing the concerns of the users includes consideration of the following:

Modeling the View

The general business architecture can be modeled with ADML (components, ports, connectors, and roles).

Additionally business scenarios are an important technique that may be used prior to, and as a key input to, the development of the Business Architecture View, to help identify and understand business needs, and thereby to derive the business requirements and constraints that the architecture development has to address. Business scenarios are an extremely useful way to depict what should happen when planned and unplanned events occur. It is highly recommended that business scenarios be created for planned change, and for unplanned change.

The following paragraphs describe some of the key issues that the architect might consider when constructing business scenarios.

Key Issues

The Business Architecture View considers the functional aspects of the system - that is, what the new system is intended to do.  This can be built up from an analysis of the existing environment and of the requirements and constraints affecting the new system.

Part II, Architecture Development Method, outlines the process of analysing and describing the existing environment in its own terms (Phase B), and then restating it in TOGAF terms to obtain information about what exists already (Phase C, Step 1). The new requirements and constraints will appear from a number of sources, possibly including:

What should emerge from the Business Architecture View is a clear understanding of the functional requirements for the new architecture, with statements like "Improvements in handling customer inquiries are required through wider use of Computer/Telephony Integration".

The Business Architecture View considers the usability aspects of the system and its environment. It should also consider impacts on the user such as skill levels required, the need for specialized training, and migration from current practice.  When considering usability the architect should take into account:

Note that, although security and management are thought about here, it is from a usability and functionality point of view. The technical aspects of security and management are considered in the Security View and the Operations View.


Copyright The Open Group, 1998, 1999, 2000