The Open Group : Making Standards Work TOGAF® 9 Certification
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Problem Reporting

If ...

  • You are having problems accessing the certification system
  • You are having problems accepting the trademark license
  • You cannot locate a record on the Certification Register
  • If you want to request an update or correction to the Certification Register
  • If you have passed the examination and did not yet receive an email to complete your certification and 6 working days has elapsed since your took the exam (this usually occurs if your registered for the exam with an invalid email address)
then please contact the TOGAF Certification Authority by email. See the Contact link in the bottom of the navigation bar. Our helpdesk will normally get back to you next working day.

If you are a member of The Open Group Architecture Forum Certification Standing Committee, an Accredited Training Course provider, or prospective training course provider and during the certification and accreditation processes or during the preparation phase, you encounter a permanent problem that inhibits or will inhibit your certification effort you can file a Problem Report here to obtain resolution to the issue.

 
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