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This FAQ is to help explain the Sophocles Mail Manager .
- What is the Sophocles Mail Manager ?
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The Sophocles Mail Manager
is a web interface to The Open Group's email/mailing list management database .
This is used for mailing lists and also in some (mainly legacy cases) access control to The Open Group web site.
It allows users to create and maintain mailing
lists, and also to access mail archives.
It is available for The Open Group Staff use only.
Other users can manage mailing list subscriptions via the
Collaboration Portal, and the My Mailing Lists link, which allows supports
a number of services, including the ability to view the mail archives, flip a subscription etc.
- What are the levels of facilities for Sophocles
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Maintainer (the default for The Open Group Staff) .
This level allows basic maintenance facilities, including user and mailing list creation, but updating lists is constrained to those mailing lists to which you have been granted maintainer status.
This set of html pages concentrates on Maintainer capabilities.
Maintainers who are not staff need to be authorized by The Open Group webmaster in order for maintainer privileges to be assigned.
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Postmaster.
This level additionally allows user and list deletion, the maintenance
of all lists, S records (system aliases), and the update and maintenance of staff mail records.
- How long does it take for changes to take effect ?
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Updating the Sophocles database controls both the mail system, and in some legacy cases also
the web servers where access is controlled by mailing list
membership. The former is effective within about 20 minutes; the latter
within about 30 minutes.
- What is an Embedded Mailing list?
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It is possible to embed a list as a subscriber in a mailing
list, in addition to individual users. This is often
useful when creating related mailing lists.
It should be noted that
this can only be done to one level of nesting.
- What is a List Maintainer?
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One or more individuals can be designated as maintainer(s) of a list.
Users who are not members of staff at The Open Group need to
apply to the webmaster for maintainer status.
There is one list maintainer who is designated as the
owner to receive mail bounces and notifications from the list.
Maintainer Facilities:
User Maintenance |
List Maintenance |
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20 Apr 2005
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