Satya Misra is an Associate Director of HCL Technologies, is an IT Service Management Professional based out of Noida location in India and is currently leading ITSM process consulting practice arm in HCL Technologies. He is responsible for architecting, designing, and developing digital products and services for XaaS service management. Satya Has got 20+ years of work experience in the IT Industry.
Satya Misra has been actively involved in The Open Group IT4IT Forum since last three years. He is actively involved as a member of the IT4IT steering committee and adoption governing board. Satya Misra is a published author in The Open Group Library for a case study and is currently authoring R2F chapter next version (V3.0) of IT4IT Reference Architecture standard.