Please read carefully each section before proceeding to Step 2 at the bottom of this page to connect to book an exam, take an exam online, locate a test center, view existing exam registrations, download your receipts, view score reports, reschedule an exam, cancel your exam and more..
Congratulations on starting this journey to your new certification.
In order to book an exam with Pearson VUE your personal information is sent to them in order to make an exam booking and take exams. This includes information from your profile at The Open Group: candidate ID, User Name, Salutation, Given Name, Middle Name, Family Name; Contact information including contact phone numbers and email address, employer information (if present), and mailing address information.
You are about to start an important journey to become certified. The value of the certification is set by some regulations. Please read all regulations that apply to taking your examination.
All examinations are subject to: The Open Group Examination Non-disclosure Agreement, Exam Conduct and Security Policy
Before booking an exam please read the Advice Sheet (PDF).
Please also ensure you have a valid contact phone number (check your profile here)
If you are using an exam voucher code please read the Voucher Terms and Conditions Sheet (PDF).
Note: Effective March 7, 2022, Pearson VUE has suspended delivery of all testing services throughout Russia and Belarus. Additionally, due to sanctions, no services are being provided in the Donetsk and Luhansk regions in Ukraine. This includes both in-person exams at test centres and online testing via OnVUE.
You need an account for The Open Group web sites in order to connect with Pearson VUE, even if you wish to register by phone or at a test center.
Use the links below to create an account if you do not have one already, or update an existing profile. If you are having difficulty recovering an existing account please contact us and do not create a new account.
Accented characters in name
If you have an accented character in your name, you may find that when transferred to Pearson VUE this has been converted to the closest supported character. This is a workaround when transferring account details due to a mismatch with character handling in the Pearson VUE side. If you need assistance you can contact The Open Group helpdesk.
Time format AM/PM
A common issue when booking an exam is to accept the first available timeslot which is often around midnight and to assume it is around midday.
Please check your appointment time carefully, noting that in the online booking system 12:15 AM is 15 minutes past midnight, and 12:15 PM is 15 minutes past midday.
The appointment time will be listed in the confirmation from Pearson VUE. If you need to change it you can login to Pearson VUE as in Step 2.
Q. I receive an ERROR_CANDIDATE_NOT_FOUND error when connecting to my account at Pearson VUE. What should I do?
A. If you are registering for the first time, this indicates we were unable to transfer your details to Pearson VUE due to an issue with your profile. Please check you have a valid phone number (check that there are no spaces or periods in the phone number) and all address fields are provided including State/Region/Province and Country. For address fields please check that the fields are 30 characters or shorter. Addresses in the USA and Canada require a Zip code/Postal code. If after updating you still have errors please contact our helpdesk using the link given on the screen.
Need help with Booking an Exam:
Link to online tutorial.
Attending a Pearson VUE Test Center
Watch a video on what to expect when attending a test center.
Taking an Online Proctored exam:
Watch a video on what to expect for your online exam.
For further assistance with with registration, rescheduling, or test results contact Pearson VUE Customer Service
For issues with account creation, login, profile update, and system-related issues, contact The Open Group Systems Support
For all other questions please contact us via The Open Group Help Center.