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Take an Exam — Step 1: Read Carefully

Please read carefully each section before proceeding to Step 2 at the bottom of this page to connect to book an exam, take an exam online, locate a test center, view existing exam registrations, download your receipts, view score reports, reschedule an exam, cancel your exam and more..

Congratulations on starting this journey to your new certification.

In order to book an exam with Pearson VUE your personal information is sent to them in order to make an exam booking and take exams. This includes information from your profile at The Open Group: candidate ID, User Name, Salutation, Given Name, Middle Name, Family Name; Contact information including contact phone numbers and email address,  employer information (if present), and mailing address information.

Important Note to Candidates Testing in Quebec

Effective February 21, 2024, examination administrations will no longer be offered in the province of Quebec in Canada. Candidates with existing appointments will be asked to reschedule those appointments to a location outside Quebec. We apologize for any inconvenience.


You are about to start an important journey to become certified. The value of the certification is set by some regulations. Please read all regulations that apply to taking your examination.

All examinations are subject to: The Open Group Examination Non-disclosure Agreement, Exam Conduct and Security Policy .

Please note that The Open Group will invalidate test scores, revoke or withhold certification if The Open Group determines in its sole discretion that exam results are abnormal, inappropriate actions or activities have occurred, or that you have undertaken or participated in any action that compromises the integrity and/or confidentiality of an exam.

Before booking an exam please read the Advice Sheet (PDF).
Please also ensure you have a valid contact phone number (check your profile here)
If you are using an exam voucher code please read the Voucher Terms and Conditions Sheet (PDF).

Note: Effective March 7, 2022,  Pearson VUE has suspended delivery of all testing services throughout Russia and Belarus. Additionally, due to sanctions, no services are being provided in the Donetsk and Luhansk regions in Ukraine. This includes both in-person exams at test centres and online testing via OnVUE.


Payments for exams are made directly to Pearson VUE when booking. You can use Visa, American Express, or MasterCard debit or credit cards to make payments for exams.

Please Note: Pearson VUE does not accept credit card payments in the following countries: Afghanistan, Bangladesh, Benin, Cameroon, Gambia, Ghana, Lebanon, Nigeria, Pakistan, Senegal, Tanzania, Togo, and Uganda. Candidates in these countries may arrange for payment directly with their nearest authorized Test Center.  If you need further assistance with payment options you can also contact The Open Group helpdesk.

If you have a voucher or promotional code, then on the payment screen, you will see the option to enter your code. If you’re booking your exam by phone, please tell the agent that you have a voucher to use.

Account Required

You need an account for The Open Group web sites in order to connect with Pearson VUE, even if you wish to register by phone or at a test center.
Use the links below to create an account if you do not have one already, or update an existing profile. If you are having difficulty recovering an existing account please contact us and do not create a new account.

Accented characters in name

If you have an accented character in your name, you may find that when transferred to Pearson VUE this has been converted to the closest supported character. This is a workaround when transferring account details due to a mismatch with character handling in the Pearson VUE side.  If you need assistance you can contact The Open Group helpdesk.

The Pearson VUE exam booking system use the AM/PM convention (a 12 hour clock) to indicate times of day

Time format AM/PM

A common issue when booking an exam is to accept the first available timeslot which is often around midnight and to assume it is around midday.
Please check your appointment time carefully, noting that in the online booking system 12:15 AM is 15 minutes past midnight, and 12:15 PM is 15 minutes past midday.
The appointment time will be listed in the confirmation from Pearson VUE. If you need to change it you can login to Pearson VUE as in Step 2.

Further Advice

Analysis has shown that candidates who pass a system test before their exam are more likely to succeed than those who do not. That is why we now require candidates to have a passing OnVUE system test result on record before admitting them for an exam.

Important information on how to take The Open Group Exams remotely using OnVUE, including advice for individuals using company-issued devices. 

Advice on test accommodations. Please note these are considered on a case-by-case basis in partnership with Pearson VUE.

Please note that result processing is subject to audits and in some cases can take longer than the target of 6 working days.

请注意,结果处理需经过审核,可能比预期的标准 6 天时间更长。


Q. I receive an ERROR_CANDIDATE_NOT_FOUND error when connecting to my account at Pearson VUE. What should I do?

A. If you are registering for the first time, this indicates we were unable to transfer your details to Pearson VUE due to an issue with your profile. Please check you have a valid phone number (check that there are no spaces or periods in the phone number) and all address fields are provided including State/Region/Province and Country. For address fields please check that the fields are 30 characters or shorter. Addresses in the USA and Canada require a Zip code/Postal code. If after updating you still have errors please contact our helpdesk using the link given on the screen.

Need help with Booking an Exam:

Link to online tutorial.

Attending a Pearson VUE Test Center

Watch a video on what to expect when attending a test center.

Taking an Online Proctored exam:
Watch a video on what to expect for your online exam.

Need to cancel or reschedule an exam:
Cancellations and rescheduling can be managed directly in your online account at Pearson VUE by clicking the Step 2 button at the bottom of this page. Within your Pearson VUE account you should be able to see the available exams on your dashboard. Click into the applicable exam,  and in the Description section on the right near Order Information you will find links to Reschedule and Cancel. When rescheduling or canceling, you should receive an email confirmation from Pearson VUE that the change has been made.

For further assistance with registration, rescheduling, or test results contact Pearson VUE Customer Service

If you do not have access to your web account?
If you are unable to access your web account and are not able to recover it, do not create another web account as you will lose the connection to any existing certifications and exam history. Please contact the helpdesk using the Help Center link below for account recovery.

For issues not connected with certification, such as account creation, login, and profile updates, contact The Open Group Systems Support

If you have an ongoing issue with OnVUE testing, first contact Pearson VUE Customer Service who manage that service and if the matter is unresolved obtain an incident number. If you still then need assistance contact us via the Help Center link below.

Need more help? Read our Advice Sheet (PDF) | 帮帮我

For all other questions please contact us via The Open Group Help Center.