FAQ — Knowledge Base: Exam Based Certifications

Updated 26 December 2025

Notice: Effective March 7, 2022, our exam provider Pearson VUE has suspended delivery of all testing services throughout Russia and Belarus. Additionally, due to sanctions, no services are being provided in the Donetsk and Luhansk regions in Ukraine. This includes both in-person exams at test centres and online testing via OnVUE.

Exam Conduct Policy

Why a Passing Exam Result May Not Lead to Certification What is The Open Group policy on cheating? What is The Open Group policy on brain dumps? Can I Share or Discuss Exam Content? What is The Open Group Policy on its Exam Intellectual Property?

Account Registration, Recovery, and Profile Settings

Exams and Results

Exam Registration

How Do I Register to Take an Exam at a Pearson VUE Test Center? How can I find out more information on The Open Group examinations? Missed Exam Appointments (No‑Show Policy) How to Get a Receipt or Invoice for Your Exam I Live in a Country Where Pearson VUE Does Not Accept Credit Card Payments — What Can I Do? My Credit Card Is Being Declined by Pearson VUE — What Should I Do? Why Are Examinations No Longer Offered in the Province of Quebec? Is There a Workaround? Why Can’t I Use Two Voucher Codes When Booking Two Exams at the Same Time? Error When Rescheduling an Exam: “You must cancel and schedule the exam again, the tax amount or location/region is different from the original registration” Why Is the Exam Appointment Time Longer Than the Exam Time? Terms and Conditions for Taking The Open Group Examinations How Do I Reschedule or Cancel an Exam Online? How to Find Your Candidate ID How can I request a Test Accommodation? How to Register for an ESL Exam (English as a Second Language Time Allowance) Unable to Register for an ESL Exam: “Price Not Found” How can I reschedule my exam appointment at The Open Group Exam Provider? I Did Not Find the Answer to My Question About Exam‑Based Certification and the Exams Unable to Connect to Your Pearson VUE Account I receive an ERROR_VUE_WIDE_BLOCK error when connecting to my account at Pearson VUE. What should I do? Resolving the ERROR_VUE_WIDE_BLOCK Message When Connecting to Pearson VUE

OnVUE Delivery (Remote exams)

For additional information on OnVUE delivery see here.

Exam Retakes

What to Do If You Fail an Examination What Are the Rules for Certification Exam Retakes? Is There a Limit on the Number of Retakes for a Certification Exam? If I Fail a Combined Exam, Can I Retake Part 1 or Part 2 Earlier Than the One‑Month Retake Policy? Retake Exam Fees Why Do I Have to Wait One (1) Month Before an Exam Retake?

TOGAF® Certification

Open Agile Architecture™ Certification

Architecting with Agility

ArchiMate® Certification

Open FAIR Certification

The Value of the Open FAIR™ 2 Foundation Certification What Is the Open FAIR™ 2 Foundation Certification?

IT4IT Certification

The IT4IT™ Certification Program

Exam Voucher Codes

Advice on Exam Vouchers

If I Have an Examination Voucher, When Should I Book My Exam? Can I Use My Voucher to Register for a Remote (OnVUE) Exam? Terms and Conditions for Voucher Codes Are Discounted or Third‑Party Exam Voucher Codes Legitimate? My Voucher Code Is Not Accepted — What Should I Do? Can I Get an Extension on My Exam Voucher? What Are the Terms and Conditions for Exam Vouchers including with an Accredited Training Course?

Open Badges

The Open Group offers Open Badges for all its certifications. See http://www.opengroup.org/certifications/openbadges for details.

What Are Open Badges? How to Opt In to Receive Your Open Badge How Do I Claim My Open Badge? How to Add Your Open Badge to LinkedIn What If I Don’t Want My Open Badge to Be Public? How Will I Know If I’ve Earned an Open Badge? How Long Will It Take to Receive My Open Badge? Will I Receive an Open Badge With My Certification?

Certification Credentials

Certification Credentials are for smaller chunks of learning, from 3 hours upwards. How Certification Credentials Differ From Full TOGAF Certifications Completing a Certification Credential TOGAF® Certification Credentials What is the assessment for the TOGAF® Enterprise Architecture Leader certification credential? How do I claim my badge and certificate for the TOGAF® Enterprise Architecture Leader certification credential? What Is the Assessment for the Integrating Risk and Security within a TOGAF® Enterprise Architecture Certification Credential? I've completed the Integrating Risk and Security Self-Study materials, how do I get my badge and certificate? I did not receive my invitation to the TOGAF Essentials 2018 assessment. What should I do? My trainer has asked me for my Candidate ID. How do I find that? What is the format of the Online Assessment for the TOGAF Essentials 2018 credential? What is required to earn the TOGAF Essentials 2018 credential? What does the TOGAF Essentials 2018 credential cover?

Open Book Exams

Information on Open Book Exams How Do I Access the Open Book in an Open Book Exam? How Is the Reference Book Displayed Within the Exam? What Open Book Is Provided With the TOGAF Enterprise Architecture Part 2 Exam? What Open Book Is Provided With the TOGAF 9 Part 2 Exam?

Online Study

For The Open Group Online Self-Study Materials

For more help, see The Open Group Help Center.