Forum Leadership: Key Roles

Get to know the elected leaders of the IT4IT Forum and The Open Group staff members who support them. Read their profiles below or introduce yourself to them at the next regional event of The Open Group. Your Forum Leaders are members just like you who were nominated by other members or nominated themselves and whom members then voted to elect to office.

To learn more about their duties in support of the Forum, the Standard, and the Forum members, download the Elected Officers Handbook (i122).

IT4IT Forum Co-Chair

Rob Akershoek, Fruition Partners

Rob Akershoek is an IT Management Architect. For over 20 years he has been involved in improving IT organizations by designing, implementing and automating IT management processes.
He helps organizations to transform to a new IT organization, ready to manage new technologies such as Cloud and mobile, as well as implementing new IT management co.


IT4IT Forum Co-Chair

Mark Bodman, ServiceNow

Mark is currently a Senior Product Manager at ServiceNow responsible for the Application Portfolio Management product.  Mark has leveraged the IT4IT standard at more than 100 engagements since 2013.  Mark is IT4IT™ certified and has a long history in the Enterprise Architecture practice. Mark is an executive advisor, thought leader and mentor to many in the IT industry. Prior to ServiceNow, Mark worked on cross-portfolio strategies to shape HPE's products and services to include service multi-source service brokering, and IT4IT adoption.

IT4IT Forum Vice-Chair

Etienne Terpstra-Hollander, Micro Focus

Etienne is a Lead Technologist North and South Europe, Professional Services. Since 2012, Etienne has been involved in the IT4IT Forum of The Open Group where he, at the time, co-authored a paper that leads to the Request-to-Fulfill value stream. He has participated in many workgroups and currently is a Steering Committee member and Workgroup member for the IT4IT V3 Level 0 activities. He is co-author of the normative IT4IT standard (doc ref. C155) and 2 IT4IT guidance documents; The Management Guide (doc ref. G160) and the Intelligence and Reporting Guide (doc ref. G18E).

 IT4IT Core Standard standing committee Chair

Lars Rossen, Micro Focus

Lars Rossen is a Micro Focus Fellow working as part of the global CTO organization responsible for cross-portfolio strategy. He is the chief architect of the IT4IT™ initiative and Micro Focus representative on The Open Group Board. Lars created the first version of the IT4IT™ Reference Architecture which formed the basis for the standard in The Open Group, and Lars continues to be the lead architect for the IT4IT initiative. Before joining the CTO organization in 2015, Lars worked in the Software portfolio architecture and strategy team and has had many leading roles in defining and progressing the current IT management solution portfolio.  

 IT4IT Forum Director

Linda Kavanagh, The Open Group

Previously, she was the Program Manager for the original group of companies that initiated the IT4IT Consortium before it moved to The Open Group. She has 15 years of experience leading product and solutions management efforts for enterprise ITSM products and IT management solutions for companies including Hewlett-Packard Enterprise, HP, BMC Software, and Peregrine Systems. Prior to that, she held a variety of roles in the desktop laser and multi-color wide-format printing industry including product manager, product marketing manager, inside sales manager, customer service manager and technical documentation manager for a variety of start-up software companies including Encad (bought by Kodak).


 IT4IT Forum Coordinator & Forum Support Associate 

Amanda Bonin, The Open Group


Amanda is a positive and passionate team collaborator with over a decade of experience in the financial industry. Previously employed as a Deposit Operations Officer for a small community bank, she has extensive experience in customer service, team, and project management.  Amanda studied Biology at Bradford College and recently completed an Associate degree program in Business Administration at Southern New Hampshire University.   

You could be one of the future leaders of the IT4IT Forum by getting your organization to become members of the Forum and participating in one of our workgroups.


There are also volunteer member Chairs leading the many other topical workgroups and standing committees of the Forum. View those here:
Public Overview

Detail view (Requires member login)

For more details on how to become a member of The Open Group visit


To introduce yourself to the IT4IT Forum Officers and Staff and/or ask a question, please click here .

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